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\nThese Terms are the agreement between you and Camp Ink when you browse campink.shop or buy from it. Think of them as the campground rules sheet you get at check-in: mostly common sense, worth reading once, and useful when a question comes up later. By using the site or placing an order you agree to them.
\nYou must be an adult where you live, or have a parent or guardian place the order for you. You agree to give accurate details at checkout, especially the delivery address and email address, because the order confirmation and any tracking number go to that email. If you open an account, you are responsible for what happens under your password; choose one you do not use elsewhere and tell us if you think someone else has used it.
\nWe may refuse or close an account, or decline an order, where we reasonably believe the site is being misused or these Terms are being broken. If we decline an order that has been paid, the payment is refunded.
\nCamp Ink sells original camping and RV-life designs on cotton crew tees, fleece pullover hoodies, speckled ceramic camp mugs, one 30 oz stainless steel tumbler, fleece camp blankets, printed polyester garden flags and metal campsite signs. Everything is print on demand: nothing sits on a shelf waiting, and your item is made after your order arrives.
\nWe describe products as accurately as we can. A few honest notes that are part of these Terms:
\nIf something about a product matters to you and is not stated on its page, such as the exact capacity of a mug or the dimensions of a metal sign, email us before ordering.
\nPrices are in US dollars and are shown on each product page. Some options change the price, and the page shows the new price as you choose:
\n| Option | \nEffect on price | \n
|---|---|
| Tee or hoodie in 2XL or 3XL | \nAdds $2 | \n
| Tee or hoodie in 4XL or 5XL | \nAdds $4 | \n
| Blanket size: 40 x 50 in, 50 x 60 in or 60 x 80 in | \nPrice depends on the size chosen; the smallest is the “from” price | \n
| Garden flag size: 12 x 18 in or 28 x 40 in | \nPrice depends on the size chosen; the smaller is the “from” price | \n
| Personalisation fields on Name Your Site products | \nNo extra charge for any field | \n
| Delivery to the US, Canada, Australia or New Zealand | \nFree, no minimum | \n
The total shown at checkout is the total Camp Ink charges you. For parcels going to Canada, Australia or New Zealand, any duties or import charges depend on the destination country and are outside our checkout.
\nWe can change prices at any time, but a change never affects an order you have already placed. If a product is listed at an obviously wrong price by mistake, we may cancel that order and refund it in full, and you are welcome to reorder at the correct price.
\nAdding an item to the cart does not reserve anything. Your order is placed when you complete checkout and pay. We then send a confirmation email listing the items, sizes, any personalisation text exactly as you typed it, and the delivery address. Please read that email as soon as it lands: it is your chance to spot a wrong size or a spelling slip while the 24-hour change window is still open.
\nA contract for the sale is formed when we send the order confirmation. We may still cancel and refund an order if an item cannot be produced, if the personalisation text breaks section 6, or if the delivery address is in a country we do not ship to.
\nFive Name Your Site products carry typed lines: the Family Site Name Tee, the Family Name Speckled Ceramic Camp Mug, the Family Site Name Fleece Blanket, the Family Site Name Garden Flag and the Family Campsite Metal Sign. The fields are:
\nThe product page shows a live text preview on the picture and a character counter. That preview is the only preview there is. We do not send a proof before production, and we print exactly what is typed, including capital letters, spacing, punctuation and spelling. If you type “The Holis Crew” when you meant “The Hollis Crew”, the flag will say “The Holis Crew”.
\nSo the responsibility for the text is yours. Read it letter by letter before you add to cart, and again in the confirmation email. If you notice a slip, as in that example, two hours later, email us straight away with your order number and the corrected line: text can be changed within 24 hours of placing the order. After 24 hours the item may already be in production and a change may no longer be possible. The 60-day return right in section 9 still covers personalised items.
\nWhen you type into a personalisation field you confirm that you have the right to use those words. You agree not to enter:
\nFamily names, first names, nicknames such as “Nana & Pop’s”, the name you have given your own rig, a site number and a year are all fine. We may decline or cancel and refund an order whose text appears to break this section. If a third party makes a claim against Camp Ink because of text you supplied, you agree to be responsible for that claim. The Intellectual Property Policy explains this in more detail.
\nYou can pay with the payment options shown at checkout. Payment is taken when you place the order. Card details are entered with and handled by our payment provider; Camp Ink never stores your card number. You confirm that the payment method is yours to use. If a payment is later reversed without a reason under these Terms, we may pause any open order linked to it while we look into it with you.
\nBecause items are made to order, processing takes 1-3 business days before a parcel leaves. Transit then takes 7-14 business days to addresses in the United States, and 7-14 business days to Canada, Australia and New Zealand. These are estimates, not guaranteed dates. If you are ordering for a set date, such as a sign for your parents’ seasonal site before opening weekend, add processing and transit together and leave room to spare.
\nDelivery is free with no minimum to the US, Canada, Australia and New Zealand. We do not ship to any other country. Orders ship from the USA. When your parcel has a tracking number we email it to you, and you can follow it from the Order Tracking page. Items from one order may be made in different places and arrive in separate parcels.
\nYou are responsible for the address you give. If your parcel seems late, or tracking shows it delivered and you cannot find it, email us and we will help. Full details are on the Shipping and Delivery page.
\nYou can change or cancel an order within 24 hours of placing it. That covers the typed text, the size, the colour and the delivery address. Email us with the order number; the steps are on the Cancel or Change an Order page. Cancelled orders are refunded within 7 days.
\nYou can return any item within 60 days from delivery, for any reason, and that includes personalised items. We pay the return postage, also for a change of mind, by sending you a free return label. We refund within 7 days of receiving the return, to your original payment method, or as store credit if you prefer. Store credit never expires.
\nIf an item arrives damaged or printed wrongly, for example a chipped mug or a flag with a line that does not match what you typed, email us with your order number and a photo and we will help. Photos sent for a claim are deleted 30 days after delivery. See the Returns and Exchanges Policy and the Refund Policy for the full procedure. Nothing in these Terms removes rights that consumer law gives you and that cannot be waived.
\nThe Camp Ink name, the designs printed on our products, the product pictures, the text and the layout of this site belong to Camp Ink or are used with permission, and are protected by copyright and other laws. You may view the site and share links to it. You may not copy our designs or pictures to sell or to reproduce on other goods, and you may not scrape the site with automated tools beyond ordinary search engine indexing.
\nBuying a product gives you ownership of that physical item. It does not give you any right to reproduce the design.
\nIf you email us feedback, an idea for a design or a photo of your campsite set-up, you still own it. You give us permission to use feedback and ideas to improve the shop without payment. We will not publish a photo or your name without asking you first. Please do not send anything that belongs to someone else.
\nYou agree not to:
\nFollow the care notes on each product page. In general: wash tees and hoodies cold, inside out, tumble dry low or hang dry, and do not iron on the print. Hand wash mugs and never heat them on a stove or fire. Machine wash blankets cold on gentle with no bleach and keep them away from open flame. Hand wash flags or use a gentle machine wash. Wipe metal signs clean and do not wash them. Damage caused by ignoring these notes is not a product fault, though your 60-day return right is unaffected.
\nWe work to keep the site accurate and available, but it is provided as it is. We do not promise it will be free of errors or interruptions. Beyond what is stated in these Terms and on the product pages, and to the extent the law allows, we give no other warranties about the products.
\nTo the fullest extent permitted by law, Camp Ink’s total liability to you for any claim connected with an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential losses, such as a missed occasion because a parcel arrived after the weekend you had in mind. We are not responsible for delays or failures caused by events outside our reasonable control, such as severe weather, customs holds or transport disruption. These limits do not apply where the law does not allow them.
\nThese Terms and any order placed through campink.shop are governed by the laws of the State of Utah, US, without regard to its conflict of law rules. Any dispute that cannot be settled by talking it through will be brought in the state or federal courts located in Utah, unless the consumer law of the place where you live gives you the right to bring it at home. Customers in Canada, Australia and New Zealand keep the protections of their own mandatory consumer laws.
\nBefore any formal step, please write to us. Most problems with an order are solved with one or two emails, and we reply within 24 hours on business days.
\nIf a court finds part of these Terms unenforceable, the rest stays in force. If we do not enforce a term on one occasion, we can still enforce it later. You may not transfer your rights under these Terms to someone else without our agreement; a gift recipient may still use the return process with the order number.
\nWe may update these Terms. The new version applies from the date shown at the top of this page, and the version in force when you placed an order applies to that order. Our Privacy Policy forms part of how we deal with you and explains what happens to your information.
\nEmail support@campink.shop for any question about these Terms or an order. Our postal address is Camp Ink, 219 Baer Creek Dr, Kaysville, UT 84037, US. We do not have a phone line; email is the one place every message is read. You can also use the Contact Us page.
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