Payment Methods

Last updated: November 14, 2026

This page explains how paying for a Camp Ink order works: what you will see at checkout, what the total is made of, who handles your card details and what to do if a payment goes sideways. We have written it for two kinds of reader. One is about to order and wants to know what the number at the bottom will be. The other has already paid and is looking at a bank statement with a question. If you are neither and simply like to read the small print before you buy a mug, welcome. Pull up a chair.

What you will see at checkout

When you go from the cart to checkout, the page shows the payment options available for your order. Those are the ways you can pay. We do not list them here on purpose: the checkout page is the one place that is always current, and it shows you the options before you commit to anything.

A few plain rules sit around that:

• You pay on the checkout page, when you place the order. There is no invoice afterwards and nothing to pay on delivery to us.
• We do not take payment by email. Please never send card numbers in a message, to us or to anyone.
• We have no phone line, so nobody from Camp Ink will ever call you to take a payment.
• If no payment option appears for you at checkout, or the page will not let you finish, email us and we will help.

Once the order is placed, you receive an order confirmation email. It lists what you bought, the sizes and colours, any lines you typed, and the total. Read it once. It is your receipt, and it is also the fastest way to catch a mistake while you can still change the order.

What the total is made of

The total at checkout is the price of the items in your cart. That is nearly the whole story, which is how a checkout should be. Here is the full price list, in US dollars, so you can do the sums before you get there.

If a price on a product page ever differs from this table, the product page is the one that counts, because that is the price you see when you add the item to your cart.

The size add-on on tees and hoodies

Adult tees and hoodies are unisex and come in S, M, L, XL, 2XL, 3XL, 4XL and 5XL. Sizes S to XL are the listed price. 2XL and 3XL cost $2 more. 4XL and 5XL cost $4 more. So if you are a 5XL buyer checking the maths on a hoodie, it is $44.99 plus $4, which is $48.99. A 3XL Back-In Hand Signals Tee is $26.99 plus $2, which is $28.99. The price on the product page changes as soon as you pick the size, so you see the real number before the cart, not after.

Blanket and flag sizes

Blankets and garden flags show a “from” price. That is the price of the smallest size. Pick a larger blanket or the 28 x 40 in flag and the price steps up. Again, the product page updates the moment you choose. One note on flags while you are budgeting: the pole or stand is not included, so if you do not already have one at the site, that is a separate purchase somewhere else.

Typed lines cost nothing

The five Name Your Site products let you type a name line, an optional site line and an optional Est. year. None of those fields adds to the price. A sign with one line costs the same as a sign with all three. So whether you use the family surname, “Nana & Pop’s”, “Rolling Home” or only the year, the price does not change.

Shipping is not on the bill

Shipping is free on every order to the US, Canada, Australia and New Zealand. There is no minimum and no code. The details are on our Shipping & Delivery page.

A worked total

A camp crew of six orders Camp Crew Roles Tees: Fire Boss, Back-In Spotter, Camp Cook, Marshmallow Chief and two more. Four are sizes M to XL at $27.99 each, which is $111.96. One is a 2XL at $29.99. One is a 4XL at $31.99. Items: $173.94. Shipping: free. Total: $173.94. If one of those sizes was a guess, it can be changed within 24 hours of ordering, and we tell you about any price difference before it is applied.

Taxes, duties and bank fees

Three kinds of charge are worth separating, because only your bank or a customs office can tell you about two of them.

• Sales tax: sales tax is not collected at checkout.
• Duties and import charges: for orders delivered to Canada, Australia and New Zealand, these depend on the destination country. They are set and collected there, not by Camp Ink, and they are not part of the total you pay at our checkout.
• Bank and currency fees: our prices are in US dollars. If your card or account is in Canadian, Australian or New Zealand dollars, your bank converts the amount at its own rate and may add its own fee. That shows on your statement, not on our receipt.

This matters most for gifts. Say you live in the US and send a mug and a garden flag straight to friends in New Zealand. You pay the item prices in US dollars and nothing for shipping. Whether anything is asked for when the parcel arrives depends on New Zealand, so it is kind to let your friends know a parcel from the USA is on its way.

Who handles your card details

When you pay, your card details are handled by the payment provider. They are never stored by Camp Ink. We do not see your full card number, and we do not keep it on file.

What we do receive is what we need to make and deliver the order: your name, email address, billing and delivery addresses, what you bought, and confirmation that the payment went through. How we use and look after that information is set out in our Privacy Policy.

Because we do not hold your card details, a few things follow:

• We cannot charge your card again later for a new order. Every order goes through checkout.
• We cannot read your card number back to you or confirm which card you used beyond what the order record shows.
• If a change to your order costs more, such as a larger blanket or a size with an add-on, we tell you the difference by email first and explain how to pay it. We never ask you to send card details in an email.

When a payment does not go through

Sometimes checkout refuses a payment. It is nearly always something small, and it is nearly always fixable from your side of the screen. Work through this list before you email.

1. Check the billing address. It needs to match the address your bank has for you. This trips up full-timers in particular: if your mail goes to a family member’s house or a forwarding address, that is probably the one your bank knows, not the park you are in this month.
2. Check the card details. One wrong digit, an old expiry date or the wrong security code will stop it.
3. Check your connection. Campground wifi has many charms, and reliability is not always one of them. If the page hung or timed out, do not hammer the button. Look for an order confirmation email first.
4. Try another option. If more than one payment option is shown at checkout, try a different one.
5. Ask your bank. Banks sometimes hold a payment they do not recognise, especially an online payment in another currency. A quick word with them usually clears it.

If none of that works, email support@campink.shop. Tell us roughly when you tried, what you were ordering and what the page said. Do not include your card number. We will help you get the order through.

Not sure whether the order went through?

Look for the order confirmation email, including in your spam folder. If you have an account, check your account for the order. If you have a confirmation, the order exists. If you have a charge on your statement but no confirmation, email us before you order again, so you do not end up with two signs for one post.

Charged twice, or charged an amount you do not recognise

Email us with your order number, the amounts you see and the dates. Leave the card number out. We will check the order against what you were charged and help put it right. If you placed the same order twice by accident, tell us within 24 hours and the extra one can be cancelled. Cancelled orders are refunded within 7 days.

Paying for a gift

A good share of our orders are bought by one person for another: parents with a seasonal site, a couple with their first rig, the friends you camp with every year. Paying for a gift works the same as paying for yourself, with a few things to watch.

• Billing address: yours, as your bank knows it.
• Delivery address: theirs, or yours if you want to wrap it first.
• Email address: yours, so the receipt and any tracking number come to you and not to the person you are surprising.
• Refunds: a refund to the original payment method goes back to you as the payer. If you would rather it became store credit, tell us.

We do not print a proof and we print exactly what is typed, so for a personalised gift, check the spelling of somebody else’s surname with extra care. Ask a sibling. They will enjoy being asked.

How refunds reach you

If you cancel within 24 hours, or return something within 60 days of delivery, the money goes back to your original payment method. Cancelled orders are refunded within 7 days. Returns are refunded within 7 days of us receiving the return. Return postage is on us, so it does not come out of the refund.

You can choose store credit instead. It never expires, and you can spend it on anything in the shop whenever you next need a blanket for the camp chairs or a mug to replace the one that met the patio.

The amounts and timing for every situation are in our Refund Policy. The steps for sending something back are in our Returns & Exchanges Policy.

Things we will never ask you for

Scam emails that pretend to come from a shop are common, and a small shop is no exception. Here is how to tell a real Camp Ink message from a fake one.

• We write from the campink.shop email domain. Support is support@campink.shop.
• We never ask for your card number, security code or account password by email.
• We never phone you. We do not have a phone line.
• We never ask you to pay for an existing order a second time through a link in an email you were not expecting.

If you get a message that claims to be from us and asks for any of those things, do not reply to it and do not click anything in it. Forward it to support and we will tell you whether it is ours.

Questions about a payment

Email support@campink.shop with your order number, or submit a ticket. Support is by email only, and we reply within 24 hours on business days. The FAQs cover the quick questions, and our Terms of Service cover the formal side of buying from us.

Camp Ink, 219 Baer Creek Dr, Kaysville, UT 84037, US.