Privacy Policy

Last updated: November 14, 2026

This page explains what Camp Ink learns about you when you visit campink.shop or place an order, why we need it, who else sees it, and what you can ask us to do with it. We have tried to write it the way a neighbour would explain it across the picnic table: plainly, with nothing tucked behind the rig.

1. Who is responsible for your information

Camp Ink runs the online store at campink.shop and decides how the personal information described here is used. Our postal address is 219 Baer Creek Dr, Kaysville, UT 84037, US. We have no phone line, no live chat and no social media accounts, so every privacy question goes to one inbox: support@campink.shop. One inbox also means your request is not copied across several systems.

This policy covers the website, the checkout, your customer account and the emails we exchange with you about an order. It does not cover other websites you may reach from a link in an email your own mail provider adds, or the sites of delivery companies once a parcel is with them.

2. What we collect, and where it comes from

Almost everything we hold comes straight from you, typed into a form on this site or written in an email. The table lists each kind of information, when we receive it and what it is for.

Information we do not ask for

We do not ask for your date of birth, government identity numbers, or anything about your health, beliefs or background. Please do not put that kind of information in an order note, a personalisation field or an email to us. We also do not buy customer lists or collect information about you from data brokers.

Card and payment details

When you pay, you choose one of the payment options shown at checkout. Your card details are entered into our payment provider’s secure form and handled by that provider. Camp Ink never sees or stores your full card number or security code. What comes back to us is a confirmation that the payment went through, the amount and a reference number.

3. The words you type on a Name Your Site product

Five products take typed lines: the Family Site Name Tee, the Family Name Speckled Ceramic Camp Mug, the Family Site Name Fleece Blanket, the Family Site Name Garden Flag and the Family Campsite Metal Sign. Each has a Name line of up to 16 characters, an optional Site line of up to 16 characters and an optional Est. year from 1950 to 2026.

That text is personal information when it identifies a family, so we treat it like the rest of your order. Here is what happens to it:

1. While you type, the live preview on the product picture is drawn in your own browser.
2. When you add the product to the cart, the text is saved with that cart line.
3. When you place the order, the text becomes part of the order record and is passed to our print partner so the item can be made. We do not send a proof, so the text is printed exactly as typed.
4. The text appears in your order confirmation email and in your account order history, so you can read it back.

The printed product is, by its nature, something other people will see. A sign that reads “The Hollis Crew / Site 14 / Est. 2019” tells the loop exactly that. If you would rather not put a surname on it, you do not have to: first names, the rig’s own name, a site nickname such as “Rolling Home” or “Nana & Pop’s”, or the Est. year alone all work in the same fields. That is your choice to make and we do not steer it either way.

If you are ordering a gift, you may be typing someone else’s family name. Please only do that when you are comfortable they would want it printed.

4. How we use what we hold

We use personal information for a short list of purposes, all tied to running the shop.

• To fulfil your order. Taking payment, making the items after you order, delivering them and emailing you the confirmation and, when your parcel has a tracking number, that number.
• To change or cancel an order. If you write within 24 hours of placing it, we use your order details to find it and change the typed text, size, colour or address.
• To handle returns and refunds. Sending a free return label, receiving the parcel and refunding you to the original payment method or as store credit.
• To answer you. Replying to emails and tickets, within 24 hours on business days.
• To run your account. Signing you in, showing your order history and saved addresses.
• To keep records the law expects. Sales and refund records for bookkeeping and tax purposes.
• To protect the store. Spotting fraudulent orders, blocking abusive traffic and fixing faults.

We do not use your information for advertising, we do not build marketing profiles, and we do not make decisions about you by automated means that have a legal effect on you. Because there is no newsletter, the only emails you receive from us are about an order, an account action such as a password reset, or a reply to something you sent.

Legal grounds, for readers who need them

Where the law asks for a legal basis, ours are these: carrying out the contract you make when you order; meeting legal duties such as record keeping; and our legitimate interest in running a secure store and answering customers. Where consent is the basis, for example when you choose to send us a photograph, you can withdraw it by emailing us.

5. Who else sees your information

We share only what each party needs to do its job, and only with the kinds of service a made-to-order shop cannot run without.

If Camp Ink were ever sold or merged, customer records would pass to the new owner under the same protections described here, and this page would be updated.

We do not sell personal information. We do not share it with advertisers or for cross-context behavioural advertising. No advertising or tracking tools from outside companies load on this store.

6. Cookies on campink.shop

A cookie is a small text file your browser stores for a website. This store uses only the cookies it needs to work as a shop. There are no analytics cookies and no advertising cookies.

• Cart cookies. Remember what is in your cart as you move between pages, including the personalisation text attached to a cart line.
• Session cookie. Links your browser to your cart and checkout details on our server so the checkout can finish.
• Sign-in cookies. Keep you logged in to your account after you enter your password.
• Preference cookies. Remember small choices, such as a notice you have dismissed.

You can block or delete cookies in your browser settings. If you block the necessary ones, the cart will empty between pages and checkout will not complete. Browsing the product pages still works.

7. How long we hold on to things

We hold information only for as long as the purpose needs it.

• Claim photos: deleted 30 days after delivery of the order they relate to.
• Order records, including the personalisation text: held for as long as bookkeeping and tax rules require, then deleted or made anonymous.
• Account details: held until you ask us to close the account. Order records linked to it stay for the period above.
• Emails and tickets: held while the matter is open and for a reasonable time afterwards in case you write again about the same order.
• Carts that never became orders: cleared automatically by the store software.
• Server logs: rotated by our hosting provider on its normal schedule.

8. Looking after your information

The site is served over an encrypted connection, so what you type at checkout travels protected. Account passwords are stored in protected form, not as readable text. Access to order records is limited to what is needed to make, deliver and support orders. Payment details stay with our payment provider.

No website can promise that nothing will ever go wrong. If we learn of a breach that affects your information, we will tell you and the relevant authorities as the law requires. You can help by choosing a password you do not use anywhere else and by signing out on shared devices, such as the computer in a campground office.

9. Your choices and rights

Wherever you live, you can ask us to do any of the following by emailing support@campink.shop from the address on your order:

1. See it. Ask for a copy of the personal information we hold about you.
2. Correct it. Ask us to fix a wrong name, address or email. You can also edit saved addresses yourself in your account.
3. Delete it. Ask us to delete your account and information. We must hold on to order records the law requires, and we will tell you if that applies.
4. Limit or object. Ask us to stop a particular use while a question is settled.
5. Take it with you. Ask for your order information in a common electronic format.

We reply within 24 hours on business days and complete requests within the time the law in your region allows. We may ask a question or two to confirm the request really comes from you, such as an order number. We never charge for a reasonable request, and we will not treat you differently for making one.

United States, including California

Residents of California and of other states with privacy laws have the right to know, correct and delete personal information, and to opt out of its sale or sharing. We do not sell or share personal information in that sense, so there is nothing to opt out of. You may use an authorised agent to make a request; we will ask for proof of the agent’s permission.

Canada, Australia and New Zealand

We deliver to Canada, Australia and New Zealand, and customers there have access and correction rights under their national privacy laws. Send the request to the same email address. If you are not satisfied with our answer, you may contact the privacy regulator in your country.

10. Orders from outside the United States

Camp Ink is based in Utah and orders ship from the USA. If you order from Canada, Australia or New Zealand, or send a gift to friends there, your information and the recipient’s delivery details are processed in the United States and by the delivery partners that carry the parcel to its destination. Privacy laws in the United States may differ from those where you live. We apply the protections in this policy to every customer, wherever the order goes.

11. Children

This store is for adults buying for themselves and their families. We do not knowingly collect personal information from children under 13, and a child should not place an order or open an account. If you believe a child has given us personal information, email us and we will delete it.

12. Updates to this page

If the way we handle information changes, for example if a new tool is added to the store, we will update this page and change the date at the top before the change takes effect. The version on this page is the one that applies to your visit.

13. Questions and related pages

For anything about privacy, write to support@campink.shop or post a letter to Camp Ink, 219 Baer Creek Dr, Kaysville, UT 84037, US. You can also reach us through the Contact Us page. Related reading: our Terms of Service, the Returns and Exchanges Policy for how claim photos are used, and the Payment Methods page for how checkout works.